Cancellation and Refund Policy

At Rrapidx Cabs, we strive to provide flexible and fair cancellation and refund policies to accommodate your needs. Please review our policy details below:

Cancellation

1. Standard Bookings: Cancellations made at least 24 hours before the scheduled service are eligible for a full refund. Cancellations made within 24 hours of the service will incur a cancellation fee equal to 50% of the total booking amount.
2. Same-Day Bookings: Cancellations made on the day of the service are non-refundable and will be charged the full booking amount.

Refunds

1. Eligible Refunds: Refunds will be processed to the original payment method within 7-10 business days from the cancellation request.
2. Non-Refundable Situations: No refunds will be issued for missed services due to late arrivals or no-shows.

Exceptions

In cases of exceptional circumstances or emergencies, please contact our customer support team. We will review each case individually and may offer alternative solutions or adjustments.

For any questions or to request a cancellation or refund, please contact our customer support team at rrapidxofficial@gmail.com.