Introduction
Rrapidx Cabs is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
- Personal Information: Cancellations made at least 24 hours before the scheduled service are eligible for a full refund. Cancellations made within 24 hours of the service will incur a cancellation fee equal to 50% of the total booking amount.
- Usage Data: Cancellations made on the day of the service are non-refundable and will be charged the full booking amount.
- Location Data: GPS data collected during service use to provide accurate and timely transportation.
How We Use Your Information
- Service Delivery: To process bookings, manage transportation, and provide customer support.
- Improvements: To enhance our services and personalize your experience.
- Communication: To send service updates, promotions, and important notifications.
Data Sharing and Disclosure
- Service Providers: We may share your information with third-party vendors who assist in delivering our services.
- Legal Requirements: We may disclose information if required by law or in response to legal processes.
Data Security
We implement security measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
- Access and Correction: You may request access to or correction of your personal information.
- Opt-Out: You can opt out of receiving promotional communications from us.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.
Contact Us
For any questions or to request a cancellation or refund, please contact our customer support team at rrapidxofficial@gmail.com.